The correct answer is; the relationship would be terminated.
Further Explanation:
Since the home was destroyed by a fire the agency no longer has a relationship with the home buyer. The real estate firm was in a contract to the sale the home but since the home is gone the contract would be terminated.
The real estate agent could still help the homeowners find a new home and keep the relationship with the previous homeowners. The homeowners will not owe the real estate agent any money since the home was destroyed. It would be another issue if the homeowners took away the listing while under contract, but this isn't the case.
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