Echo Air Company (EAC)Echo Air Co. is a well-known establishment in the airline business. It is currently one of the top firms in the industry. The company prides itself on good customer service and being concerned with the broader societal good. EAC management is not only concerned with doing things right, but also with doing the right things. Many of their decisions reflect this philosophy. Initially, the company had a problem with employees reporting their suspicions about unethical behavior to the press instead of to EAC management.
As a result, the company made sure its employees knew the firm's guidelines on fixing ethical issues. EAC also developed a code of conduct based on standards that continue to be upheld within the company. Since the code of conduct has been put in place,there have been fewer ethical violations.Although employee salaries at EAC are not as high as those at competing firms, the company experiences very low employee turnover. The firm has created a corporate culture that not only makes its employees want to stay, but that also results in higher profits.
If EAC can maintain the relationship it has built with its employees and customers, it will have little difficulty keeping up its remarkable success. Refer to Echo Air Company. Initially, employees were not willing to go to EAC management with ethical issues but would instead report them to the press.

This is an example of :A. whistle-blowing.B. a social audit.C. poor employees.D. opportunity emptor.E. a narc.

Whistle-blowing occurs when an employee exposes information of wrong-doing, unethical practice, or illegal actions. The information released can either be to internal authorities or it can be released to external parties.

When an employee does not have confidence that appropriate action will be taken on the information provided, employees tend to go to external parties with the information.

This was the case with EAC above where the staff were going to the press. EAC now set up a whistle-blowing framework that increased employee confidence and reduced turn-over.