Explanation:
The responsibilities are broadly classified into Process, Design, plan, control, performance improvement.
Process: The operation manager plays major role in deciding which type of process to be followed so that the organizational goals are reached.
Plan: Huge decision making skill is used in this phase. Because if planning is perfect then half of the work is done.
Control & performance improvement: It is the responsibility of the manager to control the entire operation and also to take decision and find methods to improve the performance.