Answer:
The correct answer is D. Seeking places of agreement.
Explanation:
Seeking places of agreement is the most constructive way to lead the discussion. It's a positive feedback that will help both sides feel that their ideas are productive and are being appreciated. If I am discussing a matter with someone who holds opposite views, both of us can benefit from the fact that our views have something in common. It helps me realize that if the other side is right, it doesn't necessarily mean that I'm wrong - and vice versa. This intersection of ideas can then lead us both to a third option that might just be the solution.
A) isn't correct because interrupting can only create resentment and frustration. It can never yield positive and constructive results.
B) isn't correct because yes-no questions tend to narrow down the discussion, which often leads to simplification.
C) isn't correct because proposing new ideas will open up a whole new branch of discussion without having resolved the initial misunderstanding.
