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Bono Group, a textile company, is moving its head office to another city. The top-level executives send out mass emails to communicate this message to all its employees. In the context of formal communication channels, this scenario illustrates _______.A) downward communication
B) upward communication
C) horizontal communication
D) lateral communication

Respuesta :

Answer:

The correct answer is letter "A": downward communication.

Explanation:

Downward communication is the transmission of information in hierarchical order within an organization. It implies sending a message from the top of the hierarchy -top executives- to the employees with lesser command. Thus, the information transmitted would be flowing from the upper side of the hierarchy to the bottom.

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