Answer:
What updates have you performed lately?
What happens when you try to access your files?
Explanation:
Open-ended questions are those question that one must make a sentence while answering them. They are unlike closed-ended questions that requires a simple Yes or No, or a static response. From the options given in the question "Can you boot up in safe mode?, this can be answered by saying Yes or No, hence they are closed ended. Similarly "Can you boot the operating system? " and "Has anyone else used the computer recently?", can be answered by saying Yes or No and hence are closed-ended questions. The open-ended question therefore are:
What happens when you try to access your files?
What updates have you performed lately?
The expected response for these questions cannot be Yes or No.
