Tina is exercising the right to heard
Explanation:
The Better Business Bureau(BBB) resolution counselor acts as a third party and it does not pass any decision rather it helps the two parties to communicate and resolve their issues,it also offers dispute resolution services-mediation or arbitration.
- The Better Business Bureau(BBB) is a rating agency that rates the businessmen houses on the basis of the complains received by the customers ans other direct sources.
- BBB assigns ratings from A+ (highest) to F (lowest). In case , BBB has insufficient information about a business house then it rates the business as NR, or "No Rating”)
