At one of the new Mountain View Community College campuses, administrative staff members are
trained on a number of jobs including general student registration procedures, advising, counseling,
computer support, and faculty assistance. Although Ashley usually registers students and Phillip
usually advises students, they can easily switch roles and help each other out during busy times.
They can also be called into a classroom to assist an instructor troubleshoot a computer issue. Unlike
other colleges where lines are long and students must come back several times in order to be served,
at Mountain View, you never hear someone say, "It's not my job!" This campus has successfully
implemented
job simplification.
job enlargement
job rotation
a self-managed team.

Respuesta :

The Mountain view college has successfully implemented the Job Rotation technique

Explanation:

Job Rotation is a management technique where the employees are shifted between two or more job roles at regular time interval,so that they can be exposed to the various verticals of the organization and can be asked to perform various job roles as and when desired.

  • In the above question Ashely and Phillip easily interchange their job roles as and when require by them and the college management .So the answer is Job Rotation (C)