What did you think about the approach Northwest Airlines used for improving user input and reducing scope changes on their reservation system project?

Respuesta :

Answer:quality business improvement

Explanation:

It provide guaranteed structured opportunities for all members to influence the decision process and improve word process

The employees of northwest airlines maintenance overhauled facility in Atlanta, composed of numerous different cultures resulting from 1980 mergers.

Their non cook approach to the continuous improvement process was developed with the active participation and involvement of the rank and file, and has inspired to many who have visited their facility over the past years.