Answer:
The correct answer is True.
Explanation:
Sales, that oxygen that every company needs to thrive, are based largely on interpersonal relationships. Without a proper approach to them, sellers are limited when it comes to knowing their customers, understanding their needs and offering them a product or service.
Prospecting or systematically identifying and locating potential clients is the first step towards establishing a fruitful relationship with them. This book shows what the customer search is for the so-called “cold door” sale, an expression that defines the interaction between a seller and a potential customer who did not expect to be challenged.