Answer:
False
Explanation:
It is false to conclude that on crucial issues such as this, it is more important to gather information through the informal organization, as opposed to the formal organization because formal organizations are designed to achieve crucial goals through the collective work of the individuals who are its members. They rely on a division of labor and hierarchy of power and authority to ensure that the work is done in a unified and efficient manner. while the primary function of informal organizations is basically to maintain cultural values and the provision of social satisfaction for its members.