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When Tamara is alone with Michael, she tells him, "I care about your success as a sales associate and believe that the way you interact with clients is hurting your results." Tamara's criticism could be more constructive if she remembered to:_______
a) use "l-statements"
b) communicate her regret.
c) request a specific change in his behavior in the future.
d) address his competency in and commitment to sales.

Respuesta :

Answer:

The correct answer is C

Explanation:

The statement which is specified by Tamara (T) to the Michael (M), could be more decent and constructive if she could request for the particular change in M behavior in the future instead of telling him straight forward, that he care for the success of M as the sales associate but M is hurting the clients while interacting.

As this statement could hurt M and lead to negatives thoughts and will not motivate the person. So, she could use a better way rather than this.

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