Zenith Technologies has a very flat organizational system with few managers. Instead, it has a rigid system of clear, formalized goals, clear procedures, and cohesive work groups. In this case, the various components of the organizational system are acting as ________ to formal leadership by replacing the support and ability offered by leaders.

Zenith Technologies has a very flat organizational system with few managers. Instead, it has a rigid system of clear, formalized goals, clear procedures, and cohesive work groups. In this case, the various components of the organizational system are acting as Substitute to formal leadership by replacing the support and ability offered by leaders.

This is case of subtitute leadership, wherein power of leadership is taken away to help team achieve organizational objective if they are performing well together and working cohesively. Skills, experience, and training of employee are replaced to the formal leadership and it´s influence. Subtitute is the term used for best alternative available. Similarly, the various components of the organizational system are acting as Subtitute to formal leadership.