Answer:
The correct answer is letter "C": organizational citizenship.
Explanation:
Organizational citizenship refers to the set of actions employees perform that are not part of their duties but help improve the working environment. These behaviors are usually referred to as the "plus" workers give to their performance even if their paychecks will not see an increase.
Employees who are committed to their roles and who were empowered by direct supervisors are more likely to show organizational citizenship behaviors.
