_____ mapping is a new approach to process mapping and is based on the premise that each process activity includes two players, a customer and a provider.

Explanation: Coordination simply means organizing and making planned arrangement of a complex structure in other to attain the expected level of efficiency or performance. Coordination mapping refers to process approach whereby coordinated services are rendered to clients based on requested services which his delivered to the client in a coordinated format involving the provider of the service and the client. Thus approach to process mapping helps achieve a very high level of efficiency and service delivery.