In the context of team conflict, unlike affective conflict, cognitive conflict: a. is associated with decreases in team performance. b. focuses on the emotional reactions that can occur when disagreements become personal rather than professional. c. is strongly associated with improvements in team performance. d. often results in hostility, anger, resentment, distrust, cynicism, and apathy.

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10-03-2020
Business

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In the context of team conflict, unlike affective conflict, cognitive conflict: a. is associated with decreases in team performance. b. focuses on the emotional reactions that can occur when disagreements become personal rather than professional. c. is strongly associated with improvements in team performance. d. often results in hostility, anger, resentment, distrust, cynicism, and apathy.

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Answer:

a. is associated with decreases in team performance.

Explanation:

In the context of team conflict, unlike affective conflict, cognitive conflict: is associated with decreases in team performance.

Cognitive conflict arises from the perception of disagreements about the content differences in viewpoints, ideas and opinions.

Ancona and Caldwell's (1992) study of the impact of cognitive conflict on 45 product teams indicated that it had a negative direct effect on innovation and team-related performance,

Cognitive conflict is negatively related to performance in routine task groups.