Answer:
patience
understanding
ability to speak in public
willingness to take emotional risks
Explanation:
You are a human service worker, and hence you certainly need to provide the sufferers with the basic needs only. And for that, you do not need confidence or creativity. However, conditions can be challenging, and hence you certainly need the patience, ability to take emotional risks and understanding. Also, you should be good enough to speak in the public as that can be required sometimes. Hence, the correct options are as mentioned above.
