Respuesta :
Answer:
The correct answer is letter "C": Autonomy.
Explanation:
American economists Greg R. Oldham and J. Richard Hackman in their book "Organizational Behavior and Human Performance" (1976) proposed the Job Characteristics Theory (JCT) comprising their model in five (5) dimensions: Skill variety, Task identity, Task significance, Autonomy, and Feedback.
Autonomy refers to the freedom employees have at work to schedule their work and determining the steps they want to follow to perform their duties compared to other employees or the overall strategy of the company. Thus, Scott exemplifies this characteristic of the JCT by analyzing how the manager of the store he works for runs the businesses.
The correct statement will be that the skill discussed by Scott in this example is an Autonomy concept of job characteristics. So, the correct option matching the statement above is C.
Autonomy is a condition where a single person or single body has a substantial control over the business of such an organisation that it is a part of.
- Autonomy is a job characteristics possessed by a person or the whole organization be self sufficient enough to manage and process all the operations of the organization all by self.
- A general manager is supposed to do only management jobs of an organization that he operates in but he performs duties like operations and performance of the restaurant as well.
- So the above example is a prime characteristics of an autonomy skills possessed by an individual and such general manager is self-sufficient to perform different duties..
Hence, the correct option is C that the Autonomy skill is a skill where the general manager is able to be responsible for the operations and the performance of the restaurant.
To know more about job characteristics, click the link below.
https://brainly.com/question/5075885