Frankâ Pianki, the manager of an organic yogurt processing plant desires a quality specification with a mean of 18.0 âounces, an upper specification limit of 18.6 âounces, and a lower specification limit of 17.4 ounces. The process has a mean of 18.0 ounces and a standard deviation of 1.25 ounce.
The process capability index â (Cpkâ) â= _____ â(round your response to three decimalâ places).