"Comparison of an organization's processes with superior processes from a non-competitor" is the definition of A. process benchmarking. B. competitive benchmarking. C. efficiency benchmarking. D. DMAIC benchmarking.
Process benchmarking focuses on selected production processes in the business and not the entire business.
The rationale behind the analysis is that by identifying best practice processes and comparing the actual processes used by organizations, managers can improve the performance of subsystems - leading to overall performance.
Process benchmarking is about improving the various stages of the production process and increasing efficiency by learning from others. Experience sharing is critical to the success of technology.
