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You left work on Thursday evening and forgot to turn in a report that was due that day to your manager. You decide you need to compose an apology letter.
What should you do when composing the message? Check all that apply.

a) Ignore the feelings of the receiver.
b) Express remorse but do not accept responsibility.
c) Use empathy.
d) Express genuine feeling and understanding.

Respuesta :

mariahb1313p6msgq
C and D are the correct answer

The foundation for employing empathy and communicating sincere thoughts of regret and understanding is an apology letter. Options (c) and (d) are hence the right answers.

What is the meaning of apology?

An apology entails acknowledging that you made a mistake and asking for forgiveness or expressing regret for what you did.

A report that was expected to be submitted to the corporate manager that day was forgotten. Using empathy and expressing sincere feelings and understanding as the foundation of an apology letter.

As a result, option (c) and (d) is correct.

Learn more about on apology, here:

https://brainly.com/question/16047013

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