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Freldine is a company that manufactures and sells different kinds of mattresses. Since it does not have any direct retail outlets, Freldine's products are bought by customers from home furnishing stores and e-commerce websites. In the context of customer relationship management, Freldine most likely establishes _____ with its customers.

Respuesta :

Answer:

The correct answer is letter "A": limited relationships.

Explanation:

Companies with limited relationships with customers do not have direct interactions with the end-user. This is because of the distribution channel of the business. This model is mainly characteristic of e-commerce where buyers purchase goods online and receive them at home without the need for physically interacting with the seller.

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