Answer:
Option A
What do I hope to achieve with this message
Explanation:
In business, communication should be clear and intentional. This means that the recipient of the message is supposed to receive your clear intentions for sending the message and subsequent action points that should be taken by him/her once the message is read.
Hence, Melissa needs to get the reason she is sending the message and what she hopes to achieve with the message first before she sends the message.
