Answer:
Affective dimension
Explanation:
As the best relationship with customers are effective and emotional , in nature , it is important that a company goes beyond satisfying customers need and make business relationship pleasurable.
Affective dimension of brand experience is an advertising method that appeals to the customers's feeling and emotion through the use of brands , causing a feeling of excitement and bravery.
It influences the decision of a potential customer through a change in perception ,mood and emotions.