A toy manufacturer has just learned that the small, button nose on the stuffed teddy bear it produces might detach and become a choking hazard young children. If this company is using a defensive strategy, it might:___________.
a) recall the stuffed bears, offer a refund to all customers, and redesign the bear to have a felt nose.
b) issue a statement apologizing for the choking hazard and recall the stuffed bears.
c) daim that if parents put the bear in the washing machine, the button stitching will come loose, causing it to detach. As a result, parents should not put the bear in the washing machine.
d) create a set of industry-wide guidelines to help prevent choking hazards on toys for children. It pay to be socially responsible