Answer:
People
Explanation:
People is the component of the marketing mix that deals with what the customer wants and how to effectively tailor products to meet those needs
It gives rise to segmentation of customers based on their preferences. Customers within a given segment are effectively catered for by because the company has an understanding of how to satisfy them.
In this scenario we want to find the major benefits people look for in the packaged goods market, the kinds of people who look for each benefit, and the major brands that deliver each benefit.