Answer:
D) Biased interpretation
Explanation:
The risk that is most likely the cause of this would be Biased Interpretation. This is basically when an individual takes a very random or common and takes it as being either negative or positive. This is most likely causing the sales associates to greet the customers at different intervals as they see opportunities differently. Some sales associates may see an opportunity of greeting a customer as negative while another may see it as positive. Therefore, only the one that sees it as positive will greet the customer, while the other will wait for another opportunity.
