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In what ways do goals and objectives help managers control various processes within an organization? How do specific and measurable goals affect employees and promote organizational performance? Provide an example from your own experience of when a specific goal or objective provided beneficial control over a process. Explain what the beneficial control was and how did it positively impact organizational performance.

Textbook: Principles of Management-v.1.1

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sebastiansierraocm

Answer:

In what ways do goals and objectives help managers control various processes within an organization?

Goals establish the basis of the corporate strategy. Without clear goals, managers cannot devise and implement a corporate strategy, and without a corporate strategy, the firm does not have a clear path of action.

As we can see, goals are very important for an organization because they determine what the company should achieve, and what actions and policies the company should implement in order to achieve it.

How do specific and measurable goals affect employees and promote organizational performance?

Employees become motivated because they can actually see what their performance is like, and how it can be improved upon in case its not meeting the organizational performance standards.

However, managers should be careful when setting these measurable goals, and should also be flexible: if an employee does not meet these goals in his first attempt, they should try to understand why, and work with the employee so that he or she can improve their performance.

Specific and measurable goals and objectives can allow managers to make more practical decisions and better control over employees to achieve goals. Practical decisions mean that the goals are realistic, and the goals are time-based and measurable.  

Furthermore, goals and objectives can offer a form of control as they provide communication opportunities about how effectively or poorly the company is executing its plans.  

Finally, managers can emphasize positive practices in the organization to employees because they understand what to do, what must be achieved, and when to achieve it.

To illustrate how a specific goal or objective provides useful control over a process, I will explain through my experience as a tour guide. Our goal can be as simple as making the trip enjoyable. So I have to set a specific and observable objective for my members in terms of goal sections. I gave them a checklist to make sure that they had taken everything in their package, such as license, visa, local currency, and that they had to do it by the time they left the house and arrived at the gathering point on time.

As a result, my members know what to do, and we do not have to waste time because something is missing. As I said, I explained the goals for each move to ensure that everything was under control. If I had not arranged a meeting time and place, they would not be sure when or where they can come.  

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