Answer:
A. the benefits or customer value received by users of the product.
Explanation:
Utility refers to the benefits or customer value received by users of the product. This ultimately implies that, any satisfaction or benefits a customer derives from the use of a product or service is generally referred to as a utility. These utilities can be classified into four (4) main categories and these are;
1. Time utility: this is associated with the benefit or customer value received by users of a particular product when needed or at the right time.
2. Form utility: it is the satisfaction or benefits a customer receives from the provision of alternatives or production of close substitutes.
3. Possession utility: it involves making goods and services readily available for customers to purchase or use.
4. Place utility: it involves making a good provision of outlets or shops where customers can easily find or come to when purchasing products.