Answer:
Stop Talking. Don't talk, listen. ...
Prepare Yourself to Listen. Relax. ...
Put the Speaker at Ease. Help the speaker to feel free to speak. ...
Remove Distractions. Focus on what is being said. ...
Empathise. ...
Be Patient. ...
Avoid Personal Prejudice. ...
Listen to the Tone.
Answer:
1. Stop Talking
2. Prepare Yourself to Listen
3. Put the Speaker at Ease
4. Remove Distractions
5. Empathise
6. Be Patient
7. Avoid Personal Prejudice
8. Listen to the Tone
9. Listen for Ideas – Not Just Words
10. Wait and Watch for Non-Verbal Communication
Explanation:
