The Consumer Financial Protection Bureau protects the interests of customers by ensuring that federal consumer-protection laws are enforced. True or False?
The Consumer Financial Protection Bureau (CFPB) is a government agency that protects consumers' rights by:
enforcing consumer protection laws that prohibit financial institutions from practicing unfair, abusive, deceptive, predatory or discriminatory policies against its customers, e.g. redlining or charging higher interests based on race or gender.
they get consumer complaints about unfair treatment from financial institutions and they investigate them.
are a source of financial information about the services offered by financial institutions.
are in charge of monitoring the activities of financial institutions and making sure that they do not affect consumers negatively.
