Anna's gidgit arrived by mail in a box the day of her birthday. She was so excited that she opened up the box the minute the gidgit arrived. To Anna's dismay, the gidgit inside was crushed and she began to cry. Anna is so upset about her damaged gidgit that she wants to sue Gidgits Galore. Selgy reminds her that she might want to first consider sending a letter to Gidgits Galore describing the condition in which she received her birthday present, return the damaged gidgit and request a new one. Anna thinks filing a complaint against Gidgits Galore is her best course of action.

False
True