This is the best way to ensure B. That you are creating a customer-centric corporate culture.
A customer-centric corporate culture is one where the company focuses on the needs of the customer in order to ensure that they get the best experience possible which will ensure that the customer will be loyal to the company.
One of the most effective ways to do this is to ensure that every employee feels like it is their responsibility to ensure that a customer is happy. They will therefore try their best to give the customer a great experience.
To create a customer-centric corporate culture therefore, employees should have a stake in customer happiness.
More information on this can be found at https://brainly.com/question/17253254.
