If customer satisfaction is a criterion for decision making, then customer satisfaction
a. Will be all that matters in the decision making process
b. Will be considered in the decision making process
C. Will not be considered in the decision making process
d. None of the above

Respuesta :

I’m going to go with b. Will be considered in the decision making process.

I looked up the definition of criterion and it means a principle or standard which maybe judged or decided. It’s not the ONLY thing that’s required.

If customer satisfaction is a criterion for decision making, then customer atisfaction, will be considered in the decision making process. This is further explained below.

What is decision-making?

Generally, The process of choosing choices by recognizing a decision, acquiring information, and evaluating possible answers is known as decision making.

In conclusion, when a customer's satisfaction is a decision-making criterion, then customer satisfaction will be taken into account in the decision-making process.

Read more about decision-making

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