OK so I don't want answers, I just want someone to walk me through this and teach me how to do it.

Answer:
352cm²
Step-by-step explanation:
The shape is a cuboid and it has 6 faces, and the opposite faces are equal, so I calculate 3 different faces and multiplied it by 2 to give me the total surface area. Therefore, total surface area = the addition of all the surface areas in the shape. And to get each surface area, you have find the area of each of the 6 faces, and add them together, to give you the total surface area.