As the bus pulled up to the stop, Renee steadied herself and slowly walked toward the edge of the sidewalk. Ever since the fire, her life has taken a unexpected path. She was once beautiful, with bright blue eyes, rosy lips, and a head of dark, curly hair. Now, she shuffled slowly and had to be careful to not bump her delicate, scarred skin. The fire that burned down her home also attacked her. Instead of a light, vivacious 25-year-old, Renee resembled a 90 year old woman -- bald, twisted, and hunched over. Inside, she felt normal and glad to be alive. Outside, she was unrecognizable and frightening.

She sensed the other passengers shifting impatiently as the lift slowly lowered in order for her to step onto the bus. Impatience grew as she slowly fumbled for her bus card. That impatience turned into horror as she turned to find a seat. Nobody wanted to look at the disfigured and scarred face, let along sit next to it. Renee wanted to scream, “Iʼm just a person! Iʼm just like you!” but she had learned to suppress that urge and accept the fact that she was forever an outsider. A freak!

What best describes the conflict here?

external: character vs. character
external: character vs. nature
external: character vs. society
internal: character vs. self