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When Zappos focused on aligning and maximizing customer service, distribution, product selection, and other key areas, they were focused on creating a ______________strategy.

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anthougo

When Zappos focused on aligning and maximizing customer service, distribution, product selection, and other key areas, they were focused on creating a winning strategy.

What is a winning strategy?

A winning strategy overtakes the competition by:

  • Issuing an inspirational statement of purpose and direction.
  • Undertaking market and customer positioning.
  • Developing customer and employee value propositions.
  • Leveraging competitive advantages with leadership
  • Ensuring constant restructuring and improvements.

Thus, when Zappos focused on aligning and maximizing customer service, distribution, product selection, and other key areas, they were focused on creating a winning strategy.

Learn more about winning strategies at https://brainly.com/question/25853349

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