Answer:In our sender-oriented society, listening is often overlooked as an important part of the communication process. Yet research shows that adults spend about 45 percent of their time listening, which is more than any other communicative activity. In some contexts, we spend even more time listening than that. On average, workers spend 55 percent of their workday listening, and managers spend about 63 percent of their day listening.Owen Hargie, Skilled Interpersonal Interaction: Research, Theory, and Practice(London: Routledge, 2011), 177.
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