Behavior modification refers to the ways of changing the patterns of human behavior. In the instance given above, the behavior modification that Thato may need to implement is;
Negative reinforcement is a behavior modification where consequences are attached to an action in a bid to prevent the repetition of such an action.
It could take the forms of negative punishment where something is taken away from the person or positive punishment where consequences are attached to an action.
Thato may have to implement negative reinforcement to make Miya improve in her job.
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