thato, a manager for an insurance company, was disappointed in miya, one of his direct reports. miya’s job is to sell insurance, but she did not meet her quota for calls to potential new customers in the last month. thato let miya know that, "if this continues in the next 30 days, you’ll probably be let go." which behavior modification may thato need to implement?

Respuesta :

Behavior modification refers to the ways of changing the patterns of human behavior. In the instance given above, the behavior modification that Thato may need to implement is;

  • Negative Reinforcement

Negative reinforcement is a behavior modification where consequences are attached to an action in a bid to prevent the repetition of such an action.

It could take the forms of negative punishment where something is taken away from the person or positive punishment where consequences are attached to an action.

Thato may have to implement negative reinforcement to make Miya improve in her job.

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