tension was mounting as the management team discussed changes to promotion requirements. then, colby made a joke about makoto’s white-knuckled grip on his pen, and the laughter seemed to lighten the mood. colby was acting in a ________ role.

Respuesta :

Maintenance roles is simply known as the ways or actions taken by a person that will help preserve the relationships in a group. Colby was acting in a Maintenance role.

Maintenance roles often aim to make or create and maintain social cohesion and fulfill the interpersonal needs members present in a group.

The maintenance roles acts as a:

  • Social-emotional leader

  • Tension releaser

Harmonizer etc.

This functions does assist in building a the sense of identity of a particular group and grow the social relationships in a group.

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