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Amy convenes a meeting to rethink the organizational structure to avoid being beat to the market by a competitor again. Based on your initial impressions of the situation, which solution do you think might be more effective: increase formalization or reduce hierarchy

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anthougo

Amy should reduce hierarchy if she wants to avoid being beaten by competitors.

A reduction of hierarchy will realign the company to achieve its goals faster than operating with a formalized hierarchy. This restructuring or delayering is known as empowerment.

The advantages that Amy will achieve by delayering or reducing hierarchy include:

  • Simplifying the organization's management structures
  • Reducing its bureaucracy
  • Cutting its communication paths
  • Speeding up decision-making
  • Pushing responsibility down to lower organizational levels (through empowerment).

Thus, Amy should rethink the organizational structure by reducing the hierarchy, making the decision-making process accessible.

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