Question 3
1 pts
Heather receives a phone call, in which an automated voice states that her credit card has been
used fraudulently and that she must enter her 16-digit credit card number, using the keypad of
her phone, to clear up the error. What should Heather do next?
O Hang up and wait for the end of her credit card billing cycle to see if there really was a fraudulent charge.
Enter the 16-digit card number, but don't enter her PIN or the 3-digit code from the back of the card.
Hang up and call her credit card company using the 1-800 number on the back of her card to inquire
about the issue or report the attempted phone fraud.
O Push O or say "operator" to speak with a representative from the credit card company instead.
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08-12-2021
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Question 3
1 pts
Heather receives a phone call, in which an automated voice states that her credit card has been
used fraudulently and that she must enter her 16-digit credit card number, using the keypad of
her phone, to clear up the error. What should Heather do next?
O Hang up and wait for the end of her credit card billing cycle to see if there really was a fraudulent charge.
Enter the 16-digit card number, but don't enter her PIN or the 3-digit code from the back of the card.
Hang up and call her credit card company using the 1-800 number on the back of her card to inquire
about the issue or report the attempted phone fraud.
O Push O or say "operator" to speak with a representative from the credit card company instead.
0
in

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jayilych4real jayilych4real · Answer 1 · 2021-12-09T09:55:01+01:00

The next step which Heather should take after she has gotten a fraudulent call asking for her credit card details is to hang up and call her credit card company using the 1-800 number on the back of her card to inquire about the issue or report the attempted phone fraud.

As a result of this, we can see that Heather was a target of an attempted phone fraud where a caller asks her to give her 16-digit credit card details so that the supposed error could be cleared up.

It is worth noting that this information can be used to steal money from her checking account and Heather would best not give out such sensitive details over the phone, but call the company to see if the call is really from them.

Therefore, the correct answer is option C