The digital marketing characteristic that this scenario best describe is interactivity.
Interactivity can be defined as the process where by producer or manufacturer interact with their customers by seeking their customers opinion or feedback about their products
Companies sometimes makes use of Interactive digital marketing so as to encourage their customers to share their product preference or ideas about what they think about their product.
Interactive digital marketing is important as it help manufactures to know their customers demand so as to meet their customers need thereby increasing sales and it as well help them to build rapport with their customers.
Inconclusion the digital marketing characteristic that this scenario best describe is interactivity.
Learn more about interactivity here:https://brainly.com/question/9433922