Answer:
the concept of user centred design is the idea of putting your clients best needs in mind. you need to be empathic and understanding of how to make their life easier. by doing research you can do this. for example the design in figure 9 shows an umbrella with a canopy. the canopy can deflect rain and still have the easy design of an umbrella. this makes it not only easier to use but functional.
Explanation:
i wrote this myself so copy it or just rewrite it, it doesnt matter
