Competitive intelligence can create an ethical dilemma because our laws and values surrounding intelligence gathering are not explicitly stated or clear-cut.
Competitive intelligence (CI) is also referred as corporate intelligence and it can be defined as the ability of a company (business firm) to gather, analyze, and use data (information) obtained from the competitive environment and market trends, in order to improve its organizational performance, decisions, plans, and operations.
In Business management, a good example of competitive intelligence (CI) is the use of social media platforms or applications to gather more information and learn more about rival companies in the market or industry.
However, this practice can create an ethical dilemma because our laws and values surrounding intelligence gathering are not explicitly stated or clear-cut.
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