Drag each tile to the correct box.
Derrick is writing a memo introducing mandatory night shifts for customer-care employees. Based on the communication needs of the memo,
match each element to its description.
purpose
clarity
orientation
explaining how the shifts will work: the policy's purpose,
the frequency of the night shifts, and how they'll be assigned
anticipating and addressing the employees' specific concerns
Informing employees that they'll soon be working night shifts
