Layla started her fashion business in 2015. She has the creativity that is needed for her business to succeed. Over the past year competition from European designers and manufactures has been growing. She was beginning to notice delays and shortages in supplies that did not happen before. She also noticed that after the summer season she has summer clothes she did not sell. They are taking up space in her warehouse. Her customer service team are also dealing with a number of complaints about the color of clothes fading. The clothes sizes are also not correct based on her customer reviews. A family friend told her that she needs to make changes in her business in order to succeed.

Task
Complete a written report to present to Layal to identify the major operations management factors she could consider to change and justify which factor she should change first.

Your report should include the following:
• Introduction - define operations management and the importance of it
• Identify at least 3 major factors in operations management that Layla could consider to change.
o An explanation of the factor
o 2 reasons why she should change it and one possible disadvantage for changing it
• Conclusion – explain which change you think would be best for Layla’s business