Potential conflicts are those that may occur in the course of the story, with the most serious conflict being considered the major conflict.
A literary conflict is a confrontation between two opposing elements. These conflicts can be foreseen when the reader perceives negative situations that can evolve throughout the story.
To identify these conflicts, it is necessary to read the text and understand the relationship between the characters, events, and the story's environment.
As you didn't show the story this question refers to, it's not possible that I can provide a specific answer, but I hope this information can help you.
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https://brainly.com/question/1115014