An onsite technician at a customer site installed a PERC 10 card in an R630 server. The first time the server booted, the customer was unable to see the drives. The customer restarted the server a second time. This time, the server is not booting at all. An issue with the installation of an unsupported PERC card is suspected. What is the next best step to take?

Question

08-04-2022
Computers and Technology

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An onsite technician at a customer site installed a PERC 10 card in an R630 server. The first time the server booted, the customer was unable to see the drives. The customer restarted the server a second time. This time, the server is not booting at all. An issue with the installation of an unsupported PERC card is suspected. What is the next best step to take?

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Martebi Martebi · Answer 1 · 2022-04-12T12:41:32+02:00

The next best step to take in the situation above is to remove the failed card from the system and one can use a replacement card to see if the same issue will arise.

What is an IL PERC card?

PERC is a term that connote Permanent Employee Registration Card. If a person holds this card, it is a card that shows that one have undergone some specific state and federal background checks and fingerprinting to function as a security guard in Illinois.

The Potential employers of security guards is one that needs applicants to have a PERC card and when the card fails, it may be due to the machine or faulty card or corrupt card.

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