By learning sensitivity to people's differences and possible conflicts, one can improve family relationships. The correct option is B.
Individuals in better and healthier family relationships fall back on one another for support, love, affection, and warmth. Families frequently share common goals and collaborate to achieve those goals.
In order to know the personality of the relatives, one should know the possible reasons for the conflicts, by removing which one can maintain a healthy relationship.
Thus, the correct option is B.
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